The second-hand marketplace Users Voice Anger Regarding Sizing Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its size classifications for women's and children's clothes without notifying all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
They have suggested members to examine their items and manually change the size when needed, which has left users frustrated.
Sizing System Modifications
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
